Shipping policy

Order Processing

• Orders are typically processed with 2-3 business days.
• You'll receive a confirmation email once your order has been shipped. 

Shipping Times

• Standard shipping (within Australia): 3-7 business days, depending on location.
• Express Shipping:1-3 business days
• Delivery times are estimates. Delays can occur sue to carrier issues or public holidays,

Shipping Costs

• Shipping costs are calculated at checkout
• Free standard shipping is offered for orders over $120

Lost or Damaged Packages

• We are not responsible for delays or lost parcels once they are with the carrier.
• If your order arrives damaged or incorrect, contact us within 7 days. 

International Shipping

• Currently, we only ship within Australia. 

We want your HydraAmino experience to be smooth from checkout to sip. Contact us if there are any issues. We're here to help.